Two Wells Fargo customers have come forward to criticize the banking giant after scammers stole tens of thousands of dollars from their accounts in a matter of minutes. Jolinda Crocker, who was teaching at her music school in Italy, had $60,000 taken from her account. She received a text message from the bank asking her to verify two transactions, one for $24,973 and another for about $10,000. Crocker promptly contacted the bank, filed a fraud report online, and believed the issue was resolved. However, a week and a half later, the bank accused Crocker of initiating the $60,000 transactions herself, despite evidence of logins from Italy and California on the same day. Crocker has been fighting with the bank for two years to recover her money, feeling frustrated that Wells Fargo does not take her situation seriously. Judy Barr also experienced a similar situation, losing $23,865 to scammers pretending to be from Wells Fargo’s fraud department. The scammers somehow obtained Barr’s social security number and personal banking details, and when they sent an authorization code to her phone and asked her to repeat the numbers, she unwittingly complied. The bank now claims that Barr initiated the transactions herself and refuses to reimburse her. Wells Fargo is currently facing lawsuits from multiple customers who argue that the bank has inadequate security measures, fails to properly verify large transactions, and does not respond adequately to reports of fraudulent activity in real time.