New York Attorney General: Citibank Permits Fraudulent Wire Transfers Despite Customer Reports, Fails to Freeze Accounts
New York’s Attorney General, Letitia James, has accused Citibank of failing to prevent fraudulent wire transfers, even after customers report fraud and freeze their accounts. A lawsuit filed by James alleges that Citibank makes no effort to inform other banks in real time when wire fraud occurs. According to James, Citibank will only take action if customers specifically request that the bank contact the financial institutions involved in receiving the stolen funds. The lawsuit also claims that Citibank’s lax security measures have cost customers millions of dollars. In response, Citibank has called the lawsuit misguided and has asked for the case to be dismissed. James must respond to the motion to dismiss by May 17th.