A customer of Wells Fargo, who wishes to remain unidentified, has accused the financial institution of failing to protect its clients after discovering that over $81,000 had been stolen from her account through electronic transfers. The incident occurred in November, but the victim only noticed the theft months later due to the absence of any suspicious activity alerts from Wells Fargo. Distressed by the situation, the victim immediately contacted the bank and demanded a refund. Astonishingly, Wells Fargo informed her that the funds had been transferred to a Citibank account under her name and social security number. However, the victim denies ever opening a Citibank account and claims that Wells Fargo failed to notify her about the unauthorized use of her personal information. Concerned that she may never recover her money, the victim is disheartened by the responses from both Wells Fargo and Citibank, who have refused to reimburse her for the stolen funds. Adding insult to injury, Wells Fargo has put the blame on the victim for not taking immediate action, despite their failure to send any alerts. The victim is unsure how her details were compromised, as she had only shared her name, social security number, and bank account information with two potential lenders when purchasing a house in September, as well as with the local authorities for billing purposes. Frustrated and left without options, the victim has decided to withdraw all her funds from Wells Fargo and switch to a different bank. She expresses her lack of trust in a bank that does not prioritize the well-being of its customers.